AI search visibility
& GEO.
// The AI tools I help you show up in
Make your organisation easier for AI tools to understand, mention, and explain properly.
Without pretending anyone can guarantee what an AI tool will recommend, this is about giving ChatGPT, Gemini, Claude, Google's AI answers, and Perplexity the structured information they need to find your business, describe it accurately, and mention it in the kinds of conversations where it belongs — so when someone asks an AI tool for "the best [your category] in [your city]" or "who handles [your kind of work] for [your kind of client]", the tools can answer plainly rather than skipping past you.
// How it's different
Google vs AI search.
If AI search feels fuzzy, it really comes down to one shift. Here's the plain version — open each point to see it.
Google hands you a list
Ask Google a question and you get a page of ten blue links. You — the customer — do the work: click around, compare, and decide who to trust.
AI hands you an answer
Ask ChatGPT or Gemini the same question and you get one written answer that names a few businesses directly. The tool has already done the shortlisting — and if it doesn't name you, you're not in the running.
Being named is the new being ranked
On Google you want to rank near the top. AI search has no ranking — the tool either names your business in its answer, or it skips you. The job shifts from ranking higher to simply getting named.
AI reads structure, not slogans
These tools build their answers from clearly-structured facts they can trust — who you are, what you do, who you serve, and where that's confirmed. Make that easy to read, and you're far likelier to be the business they name.
// Recognition
Why people come to me.
Usually because something shifted on the buyer side without much warning — and it tends to look like one of these:
Buyers ask AI first
People are checking ChatGPT or Perplexity before they ever open Google — and forming a shortlist before they reach your website.
Competitors show up
A few competitors have started appearing in AI answers about your industry, on the exact questions your buyers ask — and your business hasn't.
Your name didn't come up
A customer mentioned they asked Gemini for a recommendation and your name simply wasn't in the answer — and now there's a quiet worry about how often that happens.
It shouldn't take a separate degree in AI to know what's worth doing here. Plain answers about which tools matter for your sector, what they can see about your business today, and what's actually worth fixing first — without overclaiming what the tools will do once it's fixed — is usually enough to make a confident decision.
// What I'd check first
The checklist I run.
Before any AI search visibility work begins, this is the kind of thing I'm looking at. The list is here so you can see the craft up front — not because you're expected to action any of it yourself.
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Do you come up at all? When ChatGPT, Perplexity, Gemini, or Claude is asked for a recommendation in your category and city, does your business get named — and if so, where, and worded how?
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Where competitors beat you. Which competitors get cited where you don't — and on which specific questions.
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Can Bing even see you? Bing is what ChatGPT and Microsoft Copilot read from. If Bing isn't indexing the site, those tools can't see you either.
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Can AI tell you apart? Whether the site's schema markup helps an AI tool distinguish your business from others with similar names — the right Person, Organisation, and LocalBusiness details, linked back to authoritative sources.
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Is your content quotable? Whether the key pages carry structured, citable content — plain question-and-answer blocks, dated facts with named sources, author bylines — the patterns AI tools find easy to extract and quote.
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The right directories. Whether the directories, professional bodies, and industry publications that actually feed AI recommendations in your sector point at the right business name, address, and details.
The Free Digital Health Check covers a public-side AI citation snapshot across all five engines. The deeper checks — the ones that need account access and a structured query plan — are part of the In-Depth version.
// What you get
What you get.
Search visibility and the measurement underneath it sit at the bottom of this work too — the schema markup, indexation, and content structure that AI tools read from come from the SEO and analytics foundation first, and the citation-pathway work here builds on top of that.
A clear picture of where your business stands across the five major AI tools.
Manual prompt testing of ChatGPT, Perplexity, Google's AI answers, Gemini, and Claude on 10–20 of the kinds of questions a real buyer would ask. Records who gets cited, who doesn't, what wording the cited businesses share, and where the obvious gaps sit.
Schema markup AI tools can actually read from.
Person, Organisation, and LocalBusiness schema with linked references back to LinkedIn, professional registries, and other authoritative sources — so the tools can disambiguate your business cleanly when there's a name collision.
Citable structured content on the pages that matter.
Taking the content already on the site and restructuring it so AI tools can extract clear answers — explicit question-and-answer blocks, named-source citations, dated facts, author attribution with credentials. The wording stays yours; the structure makes it findable.
A working list of the directories, registries, and publications that feed AI tools for your sector.
Not the generic "top 100 directories" list. The 10–30 that genuinely matter for AI tool recommendations in your industry, with a sensible order to work through them.
Bing showing your site cleanly.
Bing is the citation backbone for ChatGPT and Microsoft Copilot — so being indexed by Bing is a precondition for citation in those tools. Set up via Bing Webmaster Tools and IndexNow so new pages get picked up promptly.
Quarterly re-audits, in plain language.
AI tool recommendation patterns shift slowly enough that monthly snapshots produce noise more than signal. Quarterly cadence is the honest one — re-running the baseline queries, tracking which competitors are gaining or losing visibility, naming what's worth doing next.
Reporting in plain language.
Citation rate change per tool, which competitors are gaining or losing AI visibility, what's planned next. No invented "AI search rank" scores — the tools cite or they don't.
// For the technically curious — methods and tooling
Manual prompt testing across ChatGPT · Perplexity · Google AI Overviews · Gemini · Claude on 10–20 high-intent queries (no automated querying — provider terms forbid it, and the results aren't representative anyway) · entity clarity remediation (Person / Organisation / LocalBusiness schema with sameAs links) · GEO-specific schema (FAQPage with citation-friendly answer formatting · HowTo for procedural content · structured author bylines with credentials · dated facts with named sources) · citable structured-content packaging · third-party citation footprint (the 10–30 directories / registries / forums that genuinely feed AI tool recommendations per sector) · Bing Webmaster Tools + IndexNow · grounded in the Aggarwal et al. 2024 GEO: Generative Engine Optimization methodology framework (Princeton / KDD 2024 — first peer-reviewed paper that defined the visibility-in-generative-engines problem and tested which content techniques produce measurable improvements in AI-engine visibility).
// What I don't do
What I don't do.
Honest scope. The work below isn't a refusal — it's a stay-in-lane discipline that keeps quality high on what I do build.
If a project sits outside the default scope and there's a real reason to do it — a notable executive whose Wikipedia presence genuinely needs structuring, a niche AI tool in your sector that isn't on the standard list, a content-heavy publisher that wants both content and citation work under one roof — ask anyway. The honest discipline applies on both sides: you have to agree to the scope, and I have to be confident I can deliver it to a standard worth my name. If I'm not, the honest answer is no — and I'll point you toward someone who can take it on if I know one.
// Honest take
Honest take on AI search.
A few things are worth saying plainly before any spend happens here.
The growth curve is real — the traffic share isn't large yet for most.
AI tools are answering a growing share of the questions people used to type into Google, and the curve is steep — but it isn't evenly spread. Industries where buyers ask AI tools to recommend providers (professional services, healthcare, finance, B2B software) see far more AI citation activity than impulse retail or walk-in trade. If your sector isn't on the high-activity list yet, the honest answer is often: set the foundations cleanly so you're ready when it matters, but don't outspend the present-tense return.
Citation patterns move on a different timescale to Google rankings.
Clean work can shift visibility within 30–60 days; it can also bounce around month-to-month as AI tools update their training data. Real signal needs two to three quarters of data, tracked on quarterly snapshots, not weekly dashboards. Anyone selling weekly "AI citation rank" reports is selling noise.
Anyone telling you "AI SEO is a scam" is wrong.
AI search visibility is a real, present-tense channel for some industries already, and a near-future one for most. Anyone selling an expensive "AI SEO retainer" as the first thing you should buy is also wrong — the SEO and analytics foundation comes first, and this builds on it rather than replacing it. The honest order matters.
What I commit to: the inputs.
Audit quality. Schema work. Structured-content packaging. Citation-footprint coordination. Plain reporting on what changed and what didn't. What I won't promise: that a specific AI tool will cite you for a specific query on a specific date. That's not a sustainable promise from anyone in this space.
// Fit
Who this is best for.
// Best for
- Australian small-business owners whose competitors are starting to turn up in ChatGPT, Perplexity, or Google AI answers — and who'd like to understand where their own business sits before that gap gets wider.
- Professional services firms (legal, accounting, consulting, migration agents, financial advisers) where prospects increasingly ask an AI tool for a shortlist before contacting anyone — and where being uncited has a real commercial cost.
- Technical and software businesses where buyers do vendor research through Perplexity or Claude before booking a demo.
- Charities, not-for-profits, and community sports clubs whose donors, supporters, or members are starting to look for information through AI tools — and who want to make sure the basics are in place without overspending on a near-future channel. The 25% ACNC charity rate applies.
- Owner-operators who already have the SEO and analytics foundation in place and want the next layer of visibility before competitors get there.
// Skip if
- Guaranteed AI citations are required (no honest consultant offers them).
- The business is primarily walk-in or impulse-driven retail, where buyers don't research providers at all and AI citation activity is low.
- The SEO and analytics foundation isn't yet in place — that's the precondition for this work, so start there first. The Free Digital Health Check covers both sides and can tell you which is the right next move.
// Pricing
What it costs.
There are two shapes most AI search visibility work takes:
// Audit-only deep-dive
$300–$1,065A one-off audit-only deep-dive.
Manual prompt testing across five AI tools on 10–20 high-intent queries, an entity-clarity assessment, a schema audit for the patterns AI tools read from, and a written recommendation set you can act on yourself or pass to another vendor. The lighter end is a single-channel audit; the top is a full-stack audit alongside the SEO & analytics base assessment.
// Setup + quarterly re-audit
QuotedA setup project, then quarterly re-audits.
Around two to three weeks of setup — audit, entity-clarity schema, structured-content packaging on the 5–15 highest-priority pages, an initial third-party citation push. Then a quarterly re-audit cadence under ongoing monthly care (the Looked After plan). Project-based, quoted after the intro call.
// ACNC-registered charities: 25% off — single ABN-lookup verification at intake
// Pacing
Honest pacing — how long.
AI search visibility moves on a different timescale to traditional SEO. The honest timing:
- /01
Audit + baseline citation snapshot
1–2 weeks from kickoff.
- /02
Schema and structured-content work landing on the priority pages
typically 2–3 weeks of setup, with citation patterns starting to respond within 30–60 days of the work going live.
- /03
Citation footprint outreach (directories, registries, industry publications)
usually 6–12 weeks for the meaningful citations to land and start being picked up by the tools.
- /04
Real signal on whether the work is shifting AI tool recommendations
two to three quarters of data, tracked quarterly.
Quarterly cadence is the honest one for this work. AI tools update their training data and recommendation logic on cycles that don't reward weekly checking — quarterly snapshots show you whether the trend is moving without the noise of day-to-day variation. Anyone selling faster certainty than that is either lucky or not telling the full story.
// Shipping
What shipping well looks like.
Before any AI search visibility engagement is called shipped, it has to pass the same four checks — no engagement is signed off until they do:
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Baseline captured. The starting citation picture is recorded across all five AI tools.
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Entity clarity in place. The schema can disambiguate your business cleanly from any name collisions.
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Content made citable. Structured, quotable content is live on the priority pages.
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Bing can read it. Bing is indexing the site, so ChatGPT and Microsoft Copilot can read from it.
Ongoing quarterly reporting (when you stay on for ongoing monthly care): re-run the baseline 50–100 queries, citation rate change per tool, which competitors are gaining or losing visibility, plus a plain-language note on what changed, what's working, what's not, and what's planned next.
// For the technically curious — exact checkpoints at engagement start
AI citation baseline across 5 engines × 10–20 queries = 50–100 manual prompt tests (cited / not-cited per query per engine, which competitors are cited where you're not, what content the cited competitors have that you don't) · entity-clarity audit (does each AI tool correctly disambiguate the business from any name collisions?) · GEO-specific schema audit (FAQPage, HowTo, Person with credentials, Article with author + date) · Bing indexation snapshot.
// Journey
What comes next.
Free Digital Health Check
A plain-English audit that includes a public-side AI citation snapshot across all five tools, plus the SEO and analytics picture underneath. The PDF is yours to keep, whether you work with me afterwards or not.
The SEO & analytics foundation
The schema, indexation, and content structure AI tools read from goes in first. When the broader digital direction needs clarity before anything is locked in, a Strategic Digital Roadmap sits in between.
The AI-visibility work, on top
Then the citation-pathway work itself — either a one-off deep-dive audit or a setup project on the priority pages.
Looked After (optional)
Ongoing monthly care covers quarterly re-audits and iteration — re-running the baseline queries, tracking trends, adding any new AI tool that becomes relevant. The project stands on its own without it.
// FAQ
Common questions.
Will you guarantee my business gets cited by ChatGPT or Perplexity?
How much AI search traffic do most businesses actually get right now?
Do I need to do this if I already have good Google SEO?
Can I just buy the AI search work without the SEO and analytics foundation?
How often do you re-audit?
What if a new AI tool comes along that isn't ChatGPT, Perplexity, Gemini, Claude, or Google AI?
// Start
Get started.
Wondering whether AI tools are mentioning your business yet — and what to do about it? Book a 45-minute call. I'll run a Free Digital Health Check on your existing site beforehand, including a public-side AI citation snapshot across all five engines, and walk you through it on the call.
// 45 minutes · Google Meet · no obligation
Every call ends with one — including a public-side AI citation snapshot across all five engines. Yours to keep.
- Where you stand across ChatGPT, Perplexity, Gemini, Claude & Google AI
- Your top 3 fixes, in priority order
- Yours to keep, whether you work with me afterwards or not
The PDF is yours to keep regardless.
// Last updated: 2026-05-27